You’re in control with Agency Management Solutions (AMS). Using the all-inclusive AMS platform, you can provide your customers with an unparalleled level of service for a better experience. If at any time, you have a question, our dedicated support team is readily available.
View All SolutionsBe in charge of your agency using Kalkomey’s AMS platform. Whether you need to issue a replacement card or find a qualified volunteer for a field day, everything you need to succeed is at your fingertips. As a result, you will provide outdoor enthusiasts with an unparalleled level of service with help from AMS.
We are here to help you succeed, which is why you can call or click for quick support whenever you have a question. This way, you can continue to provide exceptional service for your agency’s outdoor enthusiasts. Everyone has questions, and every AMS support team member has answers.
AMS is an all-inclusive solution for your agency’s goals. You can serve a specific need for your agency by choosing a single application, but together, you can transform the way you serve your customers.
Manage customer licenses using an admin and agent interface or give customers some control over their account online.
Get more information about your agency, its customers, and your market with detailed, easy-to-use analytic reporting.
Automate personalized communications to establish and maintain better relationships with your customers.
Provide your customers with online courses and education materials from the leader in outdoor education.
Create in-person events for instructors and students or let them manage their own events themselves.
Manage customer accounts, their publication subscriptions, and coordinate mailing lists with printers.
Review and manage certification history, run reports, and issue temporary certificates to your customers.
Make onboarding volunteers a breeze with this self-service volunteer management system.
If you’re a government or state agency, then you can request a demo of our AMS platform. Simply fill out the form and we will get you started.
Regardless of the activity, Laura just loves being outdoors. It’s one of the reasons why she understands our customers so well. As an energetic, curious, collaborator, Laura has been a welcome addition to the Kalkimey team as Director of Customer Service.
In sales, sometimes you have to bend over backwards to get a deal done. Fortunately for David, he makes sure to attend plenty of his wife’s yoga classes to stay limber. A calm, self-motivated, and funny Canadian, David spent 4 years at Arizona State University and 2 years working a few hours from our Dallas office in Houston, Texas.
While our Chief of Staff isn’t required to go on cruises or hang out with celebrities (like she did with her previous employer), Tenetra will be the first to tell you that the personalities and egos are much easier to manage at Kalkomey. Loyal, charming, and goofy; Tentra’s favourite thing to do outdoors is to sit on the patio and makeup stories about people as they walk by.
As artificial intelligence and automation become more common in the workplace, it’s great to have someone like Natalie who understands and shares human emotions. She really puts the human back into Human Resources. When she’s not dealing with our grievances, Natalie is out running, bowling, camping (when she can), or playing a game of bocce ball.
When Aneil isn’t at work, he’s spending as much time as he can with his wife and daughter playing Lego. At work, he’s our enthusiastic Director of Product and a passionate problem solver. Just not as passionate as he is about Lego…
To be an effective Director of Project Management, you need to be thoughtful, diligent, and dependable. Coincidentally, Chet described himself using those exact three words. Suspicious? When he’s not involved with project management in the office, he’s coordinating activities like skiing, mountain biking, and obscure board games with his kids.
The culture, collaboration, and knowing how much everyone makes are just a few of Heather’s favorite things about being a member of the Kalkomey team. When she’s not in the office, she’s catching some vitamin D at the pool or lake with her young family.
As our Vice President of Marketing, Jake embraces the challenges that come with Kalkomey’s rapid growth. However, when he is not in the office, he likes to relax with his wife Erin and their pup Winter, play basketball, or shoot some pool.
When it comes to our VP of Technology, Kevin is a Viking. Not a traditional Viking, but in a technological sense. Kevin seeks out opportunities, conquers bugs, and manages the technical processes that allow Kalkomey to grow.
As our Vice President of Sales, Ray St. Germain is both assertive and outgoing. In order to have a successful 20-year career in sales, he’s had to be. When Ray is not establishing targets and meeting goals, he is enjoying the outdoors with his three children.
Without a strategy, you risk cruising around without a sense of direction. While this is a great approach on a bicycle, Scott will tell you it is not the case when it comes to business. With over 20 years of experience in license automation, we are in great hands with Scott as Director of Strategy.
Building agency relationships isn’t all about just associating over expensive dinners. When it comes to our VP of Agency Relations, Mitch lives and breathes our mission of “our work saves lives.” When he is not outdoors fishing, he is enjoying the company of his family and friends.
You would trust anyone with your money. Right? Of course not. With an accounting degree from North Central College and a Certified Public Accountant designation, David is our trusted Chief Financial Officer. When he is not focusing on crunching numbers, he is listening to music or playing golf.
When your General Manager is a natural hunter and fisherman, it’s reasonable to be a little intrigued. Fortunately for Kalkomey and the team in Ottawa, Greg has all of his ducks in a row. Second only to his wife and kids is his passion for the outdoors; he enjoys the fact he is able to work in an industry that he cares so much about.
(Tip: Don’t type anything bad about the CEO.) All kidding aside, when it comes to Jason, it’s all positive. From his successful career in the tech and software industries, he has brought a valuable set of insight and direction to Kalkomey. When he is not at work, he is getting as much quality time with his family as he can or neglecting them while playing video games.
If you ever need a survey answered, don’t ask our Vice President of Operations, Ado. For starters, he is normally too busy. Secondly, he has the type of personality that pairs perfectly well with shiny silver pants, a blue velvet dress jacket, and a t-shirt that lights up. So—anything goes.
Our Vice President of Education loves learning and is a teacher at heart. When not helping Kalkomey develop next-generation online courses, he spends much of his time in the pursuit of knowledge—reading, writing, traveling, and running up against Aristotle’s aphorism “The more you know, the more you know you don’t know.”
For over 20 years, Steven wandered the halls of government, working for members of Congress. With his experience, which includes a degree in Public Policy and Administration, he is an invaluable member of the Kalkomey team as the Director of Government Affairs.
Do you know how you can tell if someone’s tattoos are real? They spend as much time in the water as Paul does and still the tattoos don’t wash off. Our Vice President of Diver Training is a bona fide adventurer and a complete professional. When he is not leading dives, he is either riding on his motorcycle, playing drums, snowboarding, mountain biking, or simply hanging out with his son.